Privacy Policy

Effective Date:4th October 2025

Last Updated:4th October 2025

1. Data We Collect

We collect only the personal data necessary to operate our services, including:

  • Account information: name, email address, and login credentials.
  • Technical information: IP address, browser type, operating system, and other usage data.
  • Payment information: We do not collect or store credit card or payment details on our servers. All payments are processed securely by third-party payment providers (e.g., Stripe, PayPal). We may receive limited information about your transaction (such as confirmation of payment, license purchased, or billing address) for the purposes of license delivery and accounting.

2. How We Use Your Data

Your personal data is used only for purposes necessary to provide our services, including:

  • Managing user accounts and login authentication.
  • Delivering licenses, updates, and related communications.
  • Responding to support requests or inquiries.
  • Complying with legal obligations.
We will never use your data for marketing or profiling unless you explicitly consent.

3. Legal Basis for Processing

We process your data under the following UK GDPR legal bases:

  • Contract: to provide you with access to accounts, licenses, and support.
  • Legitimate interest: to operate, maintain, and secure the site, prevent fraud, and improve services.
All third parties are required to process data in accordance with this Privacy Policy and applicable law.

4. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share personal data only in the following limited circumstances:

  • Service providers: hosting providers, payment processors, and IT service providers, strictly to enable site operation and license delivery.
  • Legal obligations: if required by law, regulation, or court order.
  • Business transfers: in the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of the business.
All third parties are required to process data in accordance with this Privacy Policy and applicable law.

5. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • Access: request a copy of the personal data we hold about you.
  • Correction: request correction of inaccurate or incomplete data.
  • Deletion: request deletion of your personal data where it is no longer needed.
  • Objection: object to processing based on legitimate interests.
  • Data portability: receive your personal data in a structured, commonly used format.

6. Data Retention

We retain personal data only for as long as necessary to provide accounts, licenses, and support, or as required to comply with legal obligations. Inactive accounts: data may be deleted after [e.g., 24 months] of inactivity, unless retention is required for legal or contractual reasons.

7. Cookies

We use only essential cookies required for login, authentication, and account management. No tracking or marketing cookies are used. For more details, see our Cookie Policy.

8. Data Security

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure, and we cannot guarantee absolute security of your data.

9. International Transfers

Personal data may be processed by service providers outside the UK. We ensure any such transfers comply with applicable data protection laws and that adequate safeguards are in place.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on the site with the “Last Updated” date. Significant changes may be communicated by email or notification on the site.

11. Contact

For privacy inquiries: admin@clibs.co.uk

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your rights under GDPR have been violated.